12/13/2023 0 Comments Cole haan outlet return policyThe surprising lack of quality first appeared on the right shoe. Since then I have worn the shoe about 10 to 15 times. I bought the model "Grandsport II" about 3 months ago. Unfortunately, my very good experience so far was painfully clouded by my last purchase. My parents are likewise enthusiastic, who are already able to name many different shoe models of the brand Cole Haan their own. The quality has been flawless in recent years. I am personally already a passionate Cole Haan "carrier" for many years. I wouldn't be surprised if they go out of business soon. I paid $136 and am not delivered anything yet. This is very frustrating as I have to deal with all the logistics. I had to reopen it and go through all these phone calls with UPS. They also closed the case on their end pointing UPS. I'm not sure how long this can take but this is the worst online shopping experience I have had in my life as Cole Haan doesn't respond to my emails. I'm still waiting to hear from UPS, they restarted an investigation (after closing it without saying anything). Cole Haan told me to solve this issue with UPS as Cole Haan was not responsible for the delivery. It got stolen most probably (or maybe it was never delivered). UPS told me that they put the package in front of my house, but I never saw any package. I did a purchase from their online store 12 days ago. Cole Haan's online store uses UPS as a third party to ship their online orders.
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